Cookies

We distinguish between the Admin interface and the Participant interface.

External cookies

Name: JSESSIONID
Provider: New Relic
Purpose: storing a session identifier so New Relic monitor can monitor the performance of our application
Process: until the browser is closed
Type: HTTP
Location: Admin interface & Participant interface

Name: gat & gid & _ga
Provider: Google
Purpose: Used to differentiate between users
Process: 2 days
Type: HTTP
Location: Admin interface & Participant interface (this will soon be removed from the participant interface)

Name: Crisp
Provider: Crisp
amplitude_id_fa4974f121eaf6df9833693e99263781crisp.chat
crisp-client%2Fsession%2F-JzqEmX56venQuQw4YV8
GA1.2.275035234.1590671590
df7d5211c5c88b8f317a6dc70bff02b6d1590671590
crisp-client%2Fsession%2F7a70678f-84e0-4a02-84ce-d12b72194c26
Purpose: Used to bind a visitor to a chat session to make providing help by our support agents possible
Process: Cookies have a default expiration time of 6 months, which is renewed if and when the user comes back to the website and loads the chatbox.
Type: HTTP and local storage
Location: Admin interface

Functional cookies by Easy LMS

Name: PHPSESSID
Provider: Easy LMS
Purpose: To store data of the participant needed during their session for our application to work
Process: until the browser is closed
Type: HTTP
Location: Admin interface & Participant interface

Name: darkMode
Provider: Easy LMS
Purpose: To store the setting for the Dark Mode theme
Process: This cookie has a default expiration time of 1 year, which is renewed if and when the user saves their profile settings.
Type: HTTP
Location: Admin interface