How we work

Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.

  • Posted on
    Reading time 10 minutes

    Measuring security the Improvement Kata way

    We care a lot about our clients' privacy. That's why we put a lot of time and effort into improving our process. Measuring is one aspect of a good process. Let's dive into how we measure security! 

    Read more

    Andor
    Privacy officer
  • Posted on
    Reading time 6 minutes

    Our CO2 calculation journey

    We’re on a quest to reduce our company's carbon footprint to zero. We asked The Climate Neutral Group to analyze our organization’s behavior; spoiler alert, we’re on the right track! Join our CO2 calculation journey. 

    Read more

    Jeroen
    Founder / CEO / CSO
  • Interview Easy LMS talks
    Posted on
    Reading time 7 minutes

    “Creating long-lasting solutions is a very fulfilling part of my job” | Easy LMS Talks

    In our interview series, Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Markus’ turn to talk about back-end software engineering.

    Read more

    Helena
    Content Writer / Editor
  • Interview Easy LMS talks
    Posted on
    Reading time 7 minutes

    “I can do what I love to do” | Easy LMS Talks

    In our interview series Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Anouk’s turn to talk about front-end software engineering.

    Read more

    Caroline
    Content Manager & HR Officer
  • Studying Owl
    Posted on
    Reading time 8 minutes

    My experiment to get the most out of my side job

    Working on a side job as a student can be difficult. How do you get everything out of your limited hours? In this article, I describe how I optimized my learning path!

    Read more

    Dennis
    Back-End Engineer
  • UX for the win
    Posted on
    Reading time 6 minutes

    How we put the ‘Easy’ in Easy LMS

    How do we make sure you understand our learning management system? What is our take on how to be user-friendly? This article will walk you through our process.

    Read more

    Dyann
    UX Designer & Researcher
  • Relax and chill during the play week
    Posted on
    Reading time 6 minutes

    Play hard during our play week

    We like to work hard and focused. But to perform constantly on a high level, you need to unwind from time to time. Even during working hours. We use our playweeks for that.

    Read more

    Caroline
    Content Manager & HR Officer
  • Several bins for waste seperation
    Posted on
    Reading time 5 minutes

    Our first steps to make Easy LMS more sustainable

    We strive to become a more sustainable company. In fact: we want to beat the Paris Agreement. We know, that’s challenging but doable. We stick to our philosophy that small steps lead to big changes. Are you curious about what we do to achieve our goal? We will show you 🙂.

    Read more

    Photo Alexandra
    Implementation Consultant
  • Not speaking your mother tongue
    Posted on
    Reading time 7 minutes

    Going out of your comfort zone: Working in an environment where you are not mainly using your mother tongue

    Working in an international environment without using your native language can be stimulating, but it is not always easy. In this article, you will find some tips to help you make strength in business from your difference.

    Read more

    Eléonore
    Implementation Consultant
  • Collaboration between teams is key
    Posted on
    Reading time 10 minutes

    How support and development joined forces to help clients better | Easy LMS Talks

    We can only create valuable solutions to client issues if our support and development team work together at a high level. Support has client insight, while development brings in technical skills. For the interview series Easy LMS Talks, Caroline talks with Anna, Implementation Consultant, and Joey, Back-End Developer, about the new way of working between support and development. "We don't want to go back."

    Read more

    Caroline
    Content Manager & HR Officer
  • Sustainability goals
    Posted on
    Reading time 8 minutes

    We want to be a net-zero impact company

    We have defined a sustainability challenge for Easy LMS. We will try to beat the Paris Agreement! We want to become a net-zero impact company in the shortest time possible. Follow our journey and learn with us what it takes to get there.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Boss review
    Posted on
    Reading time 6 minutes

    A performance review for the bosses? We do that at our annual roast your boss event!

    We love learning at Easy LMS. Giving and receiving feedback is an important part of this, so that we can learn from and with each other. The bosses are no exception! That's why we hold a public performance review for our bosses at our annual roast your boss event.

    Read more

    Caroline
    Process Manager & Project Manager Translations
  • Owl doing a client interview
    Posted on
    Reading time 4 minutes

    Client interviews: our tool to understand what you need

    Client interviews are a good way to get to know you, your needs, and how you use Easy LMS. That is a lot of pros for us, but what is in it for you?

    Read more

    Dyann
    UX Designer & Researcher
  • Owl doing laundry in single item flow
    Posted on
    Reading time 10 minutes

    Doing your laundry in single item flow, in sequence, on demand

    We continuously improve how we run and organize our company by applying the Improvement Kata by Toyota. I wrote several articles to explain the Improvement Kata from a technical perspective already. Did you know you could apply the Improvement Kata to your daily life too? I will show you by telling you how I do the laundry.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Doing automatic QA
    Posted on
    Reading time 6 minutes

    We've had QA, yes. What about automatic QA?

    We want to deliver the best LMS possible, and use many techniques to achieve this. Automated tests is a way we improve Easy LMS, and cover here.

    Read more

    Bram
    Back-End Developer
  • Doing manual QA
    Posted on
    Reading time 7 minutes

    Why Quality Assurance (QA) is as important as building itself

    We want you to be able to use a high-quality product. Testing every addition we make is therefore crucial. We show you our six step plan.

    Read more

    Caroline
    Content Manager & HR Officer
  • Arrow down
    Posted on
    Reading time 4 minutes

    Aim up and compare down

    By comparing up to ideal solutions or people, you’re setting yourself up for a lot of frustration. Instead, aim up and compare down to celebrate your achievements.

    Read more

    Job
    Founder / CTO
  • Clients from all over the world
    Posted on
    Reading time 6 minutes

    From translation to localization: our first steps

    Our clients come from all over the world. Having Easy LMS available in a variety of languages is important to us. But how did that all start? And where do we stand today?

    Read more

    Dyann
    UX Designer & Researcher
  • Doing an eventstorm
    Posted on
    Reading time 7 minutes

    How we use EventStorming to make our processes clear

    A lot of knowledge about our processes is stored in the heads of our employees. To learn and improve as a company, we need to get that knowledge out in the open. I’m going to show how EventStorming helped us with that.

    Read more

    Job
    Founder / CTO
  • Learnings in 2020
    Posted on
    Reading time 13 minutes

    We asked, you answered! What did you learn in 2020?

    Read about how Eléonore and Priscila came up with an essay contest for our clients and visitors, the response we got from them, and what we learned from their experiences in 2020.

    Read more

    Priscila
    Marketing
  • Building a microservice architecture
    Posted on
    Reading time 8 minutes

    Why we are building Easy LMS in a microservice architecture | Development Talks

    In the interview series Development Talks, we give you a look behind the scenes of our developer processes. This time we spoke to our former back-end developer, Thomas. He explained to us why we use a microservice structure at Easy LMS. What is it? And how does it contribute to a better for our company and its clients?

    Read more

    Priscila
    Marketing
  • Doing maintenance
    Posted on
    Reading time 7 minutes

    Why improvements and maintenance are as important as new features | Development Talks

    In the interview series Development Talks, we give you a look behind the scenes of our development processes. This time Joey, one of our back-end developers, spoke. He explained to us why working on maintenance is as important as building new features. What do we consider as maintenance? And how do we do it?

    Read more

    Priscila
    Marketing
  • Knowly and the holy grail
    Posted on
    Reading time 8 minutes

    The holy grail for translations: single item flow

    Since achieving single item flow for our development process, we’ve been working towards achieving the same for our translation process. Searching for the holy grail you might say. Impossible … or not?

    Read more

    Caroline
    Process Manager & Project Manager Translations
  • Failing is an option
    Posted on
    Reading time 6 minutes

    Making mistakes is OK, as long as you learn from them

    We don't see making mistakes as a bad thing. It's the other way around. Something that went wrong will show us where we can learn and what we have to improve. Want to know how? Read on.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Mob programming
    Posted on
    Reading time 6 minutes

    Mob programming - 5 developers on a single computer?!

    Pre-corona. Five developers in a room are looking at a big screen. Four of them are discussing, the other one is typing. A buzzer sounds. Everyone shifts one place and goes on as if nothing happened. What’s going on here?

    Read more

    Job
    Founder / CTO
  • Kaizen
    Posted on
    Reading time 4 minutes

    Improving daily work is more important than doing daily work

    How to prevent overtime, stress, and burnout by prioritizing the improvement of daily work over doing daily work.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Feedback from clients on beta features
    Posted on
    Reading time 6 minutes

    Beta features let you experience new functionality faster!

    We want to understand how real users use Easy LMS and tailor it to their needs. That’s why we release important features in beta. Stop. What does beta mean? This article will explain.

    Read more

    Caroline
    Content Manager & HR Officer
  • Knowly
    Posted on
    Reading time 5 minutes

    Who is Knowly?

    You've probably noticed an owl hanging out at Easy LMS ... we call him Knowly! But who is Knowly, and where did he come from? Here's a little story about our favorite owl.

    Read more

    Anouk
    Front-End Engineer
  • Multilingual LMS
    Posted on
    Reading time 6 minutes

    How we made our most read help articles multilingual

    Learning a software product happens better and faster in your native language. That’s why we made our Help Center available in more languages than English. But how do you translate hundreds of articles without all the structural work?

    Read more

    Caroline
    Content Manager & HR Officer
  • LMS roadmap
    Posted on
    Reading time 5 minutes

    Why we don't have a roadmap

    A lot of companies share their roadmap enthusiastically with their clients. Although our clients ask for our roadmap now and again, we do it a bit differently here at Easy LMS.

    Read more

    Jeroen
    Founder / CEO / CSO
  • How we inform you about new features
    Posted on
    Reading time 5 minutes

    How we inform you about new features

    When we release a new feature, we want you to benefit from its added value. The sooner the better! Getting you up and running with a feature is so important to us that we have an entire process for writing articles and announcing new features.

    Read more

    Anna
    UX Researcher / Junior Product Owner
  • Kaizen
    Posted on
    Reading time 15 minutes

    How to speak Improvement Kata

    When you walk around our office on a regular working day you can hear (or read on Slack) a lot of these sentences: “We have to do an RCA.” “Do you know the target condition for this process?” “I think we need a new challenge for this process.” I can imagine that you don’t know what we’re talking about. Read on to learn.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Spaceship
    Posted on
    Reading time 6 minutes

    One LMS, multiple perspectives: how we bring them together

    The people behind Easy LMS don’t see the system the same way our clients do. Why is that? Does this cause any problems? And what do we do to improve?

    Read more

    Anouk
    Front-End Engineer
  • Sharing knowledge
    Posted on
    Reading time 9 minutes

    Never underestimate the value of sharing knowledge

    Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality.  Learn how we keep everyone up-to-date about our daily work and new trends. 

    Read more

    Caroline
    Content Manager & HR Officer
  • Client onboarding
    Posted on
    Reading time 7 minutes

    First impressions matter: what we learned while improving our client onboarding

    Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.

    Read more

    Dyann
    UX Designer & Researcher
  • Working from home
    Posted on
    Reading time 11 minutes

    How we adapted our work life during the Corona crisis

    Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.

    Read more

    Priscila
    Marketing
  • Our 4 mantras for feature requests
    Posted on
    Reading time 5 minutes

    Our 4 mantras for feature requests

    Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.

    Read more

    Anna
    UX Researcher / Junior Product Owner
  • Multilingual LMS
    Posted on
    Reading time 5 minutes

    World domination, one language at a time!

    Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe. 

    Read more

    Caroline
    Process Manager & Project Manager Translations
  • From idea to kick starter launch
    Posted on
    Reading time 4 minutes

    From idea to kick starter launch: how we started our Help Center

    Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base. 

    Read more

    Priscila
    Marketing
  • 7 ways we’ve made Easy LMS user-friendly
    Posted on
    Reading time 9 minutes

    7 ways we’ve made Easy LMS user-friendly

    We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.

    Read more

    Anouk
    Front-End Engineer
  • Knowly Testing
    Posted on
    Reading time 5 minutes

    How we maintain the quality of your academy using visual regression testing

    Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users. 

    Read more

    Maarten
    Front-End Engineer
  • Target Conditions arrow and bow
    Posted on
    Reading time 10 minutes

    Why we have target conditions instead of targets

    To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why. 

    Read more

    Jeroen
    Founder / CEO / CSO
  • The art of reviewing
    Posted on
    Reading time 8 minutes

    The art of reviewing

    Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.

    Read more

    Caroline
    Content Manager & HR Officer
  • 5 reasons why client feedback is important to us
    Posted on
    Reading time 5 minutes

    5 reasons why client feedback is important to us

    Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.

    Read more

    Anna
    UX Researcher / Junior Product Owner
  • What we do to make Easy LMS accessible
    Posted on
    Reading time 8 minutes

    What we do to make Easy LMS accessible

    Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.  

    Read more

    Anouk
    Front-End Engineer
  • Team spirit for the win
    Posted on
    Reading time 4 minutes

    Team spirit for the win

    Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.

    Read more

    Caroline
    Content Manager & HR Officer
  • Improve every day with Kaizen
    Posted on
    Reading time 7 minutes

    Improve every day with Kaizen

    It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Owl in flow, totally zen.
    Posted on
    Reading time 7 minutes

    Flow and deep concentration: creating a productive working environment

    Flow is a powerful tool to improve your performance. At Easy LMS we stimulate the flow state. Because, well, the price of distraction is bigger than you can imagine. 

    Read more

    Jeroen
    Founder / CEO / CSO
  • How we talk to our clients
    Posted on
    Reading time 5 minutes

    How we talk to our clients

    Communication is key. We experience that every day. This article explains why we use a light-footed tone in our communication, and why we sometimes need to be firm.

    Read more

    Priscila
    Marketing
  • Bugs happen. How do we fix them?
    Posted on
    Reading time 5 minutes

    Bugs happen. How do we fix them?

    When we handle bugs, they follow a certain flow. In this in-depth article we tell you every step in the process. From discovery, until notification of a fix.

    Read more

    Anna
    UX Researcher / Junior Product Owner
  • Why we don’t do overtime
    Posted on
    Reading time 4 minutes

    Why we don’t do overtime

    Overtime is part of the job. At least that's what a lot of employers and employees think. We disagree.

    Read more

    Jeroen
    Founder / CEO / CSO
  • Scrum at Easy LMS
    Posted on
    Reading time 5 minutes

    How we use Scrum

    How can you get complex projects off the ground, finish them on time, and stay within budget? Our answer: Scrum.

    Read more

    Jeroen
    Founder / CEO / CSO